Customer Service Centre Coordinator

Customer Service Centre Coordinator

Are you an experienced receptionist? or perhaps you hold previous Customer Service face-to-face experience's?

Our client is currently looking for someone to join their team as soon as possible on a permanent basis.

Who will you be working for?

Our client is a not-for-profit organisation that supports the local community.

What will you be doing?

As Customer Service Centre Coordinator you will be working within a team providing Client facing Customer Service and support both in person and via telephone. You will be the first point of contact for all queries via e-mail, in-person at the main reception, via telephone and the helpdesk.

You will also be responsible for:

• Meeting and Greeting visitors
• General reception, answering the switchboard, email management and general operational support.
• Setting up meeting rooms.
• Process incoming and outgoing material.
• All other general customer related support as required.

About you?

You will be experienced within a similar role and show confidence in deaing with the public.

In additional you will also need:

• Educated to A-level or equivilent.
• Good working knowledge of a range of IT systems.
• Have an excellent telephone manner.
• Ability to build rapport with range of different types of personalities.
• Professionalism and consistency
• Excellent attention to detail
• Demonstrates concern over client perceptions.
• Happy working in fast paced demanding environment.

What's in it for you?

This is an excellent opportunity to gain experience working for a professional and reputable organisation.

You can expect to receive a competitive basic salary of £20,572pa (dependent on experience) plus acceptional benefits..

Note the working hours are 7am-3 Mon-Fri with one Saturday to be worked per month.

How to apply

To apply for this role, please click on the 'Apply' button below.