Business Administration Manager
- Recruiter
- PA London
- Location
- Clapham South / Clapham Common
- Salary
- £30,000 - £35,000 pa depending on experience
- Posted
- 12 Nov 2018
- Closes
- 16 Nov 2018
- Job Title
- Office Manager
- Industry Sector
- Medical / Healthcare
- Contract Type
- Permanent
- Hours
- Full Time
Our client is a successful, established company specialising in providing support services to people who have suffered life changing neurological injuries. The are a growing business determined to make a difference in their industry. They have a core team of Case Workers and a team of just 6 people in their small London office - but they are growing (they will probably double in size over the next year or two) and this is therefore a key time to join the team and have a chance to make a real impact.
They need someone to manage the office processes / procedures and to act as the main focal point between clients / contractors and the senior management team. This will be a rewarding and challenging position and would suit someone who is looking to get involved, take on lots of responsibility and to really help them grow.
Responsibilities
- Acting as key point of contact between management team and internal/external contacts resolving queries and problem solving.
- Managing new referral enquiries from initial contact through to case allocation.
- Proof reading of reports and other clinical documentation, including use of advanced Microsoft Word features / formatting.
- Supervision and day-to-day management of office staff covering finance and general administration.
- Overseeing company’s cases and case management software – monthly audit processes and general administration of cases.
- Managing compliance issues such as insurance, health & safety, policies and processes etc.
- Managing quality assurance procedures / administration, including monitoring supervision, contractor registrations, client/referrer surveys etc..
- Working with management team to identify and implement service development and operational improvements.
- Organising company meetings/training days and conferences.
- Accounting for all billable and non-billable time.
- General day-to-day duties associated with day-to-day running of the office.
Key skills and requirements
- Evidence of working to an extremely high level of detail and accuracy (Essential).
- Evidence of working efficiently, completing tasks within an allocated timeframe (Essential).
- Experience of taking ownership of processes and working autonomously.
- Intermediate to advanced working knowledge of Microsoft Office suite, especially Word & Excel (Essential).
- Ability to understand, remember and implement policies and processes within a short time frame (Essential).
- Experience of working in a clinical or professional services/billable hours business (Desirable).
- Knowledge of HR protocols and procedures (Desirable).
Not what you're looking for? Get headhunted for relevant jobs.
Upload your CV
More searches like this
Not what you're looking for? Get headhunted for relevant jobs.