Junior Claims Handler at top UK Law Firm based in Bristol: to £18,000

A prestigious UK Law Firm based in Bristol is looking to hire a new Junior Claims Handler to join the growing team on a permanent basis, being responsible for a technical and efficient delivery of service.  Responsibilities will include reviewing insurance policy terms, identify, investigate and report potential issues to insurers, assisting insured's to respond appropriately to complaints and claims, investigating externally where appropriate and consider at an early stage the merits and value of claims, negotiate settlement of claims within the delegated authority. Working efficiently, commercially and equitably in line with delegated authority, understand the internal SLA's and KPI's of the team and ensure adherence to these standards, understanding Insurer requirements and comply with Insurer SLA's and KPI's, responsible for the proactive management of a caseload to avoid unnecessary litigation and ensure effective resolution, responsible for maintaining and ensuring the completeness, accuracy, quality and integrity of data on the electronic case management system for their caseload, supporting monthly and ad hoc reporting to Insurer clients. Other duties include providing excellent customer service at all times, contributing to being a market leading claims function, ensuring a consistent approach to client claims and implementing Insurers' reserving policies, so that claims are dealt with fairly and costs are properly controlled, supported by the use of the most appropriate approved external suppliers, identifying trends and escalate risk information to the Head of Claims and insurers where appropriate, to help manage the profitability of the work portfolio, seeking continuous self-development and keep up to date with changes in the profession, ensuring you are able to provide market leading solutions, building and maintain effective working relationships with intermediaries, customers and suppliers to ensure defined service levels are met and exceeded. Candidates must have a law degree of be working towards their ACII or CILEx, previous claims technical knowledge is desirable.