Patient Support Administrator
- Recruiter
- Tay Associates Ltd
- Location
- England, London, West London
- Salary
- £24000 - £27000 per annum + Additional benefits
- Posted
- 28 Sep 2018
- Closes
- 24 Oct 2018
- Ref
- X_QNM27162
- Contact
- Tay Associates 1
- Job Title
- Administrator
- Industry Sector
- Beauty, Medical / Healthcare
- Contract Type
- Permanent
- Hours
- Full Time
The role as Patient Support Administrator is to work with the Patient Support Team as the first point of contact with patients, consultants and medical secretaries, and to be responsible for the management of self-pay enquiries to include out-patient and inpatient procedures, tests and therapies.
This will involve dealing with the initial enquiry, and monitoring the outcome of the enquiry in order to meet monthly targets.
Who we're looking for:
* Candidates will preferably be from a Medical Sales or similar background
* Proven experience within a sales role, handling a large number of enquiries and meeting sales targets
* Numeracy with the ability to calculate procedure prices
* Excellent telephone manner and customer service focused
* Analytical approach, able to ascertain fact, problem solve and seek answers to queries for the customer
* A strong understanding of the Private Healthcare business , medical terminology and procedures available.
Personal Attributes:
* Excellent communication and interpersonal skills
* Good team player
* Strong customer service focus
* Polite and friendly demeanour with a positive approach
* Adaptable and flexible, calm under pressure
* Ability to manage multiple tasks
* Self-motivated, tenacious and target driven with ability to negotiate and influence.
37 hours per week and weekend work may be required.
Job reference: X_QNM27162
Not what you're looking for? Get headhunted for relevant jobs.
Upload your CV
More searches like this
Not what you're looking for? Get headhunted for relevant jobs.