Senior Pensions Administrator
- Recruiter
- Wells Tobias Recruitment Limited
- Location
- England, London
- Salary
- Negotiable
- Posted
- 24 Sep 2018
- Closes
- 22 Oct 2018
- Ref
- sc/jlp
- Contact
- Sally-Anne Cole
- Job Title
- Administrator
- Industry Sector
- Retail
- Contract Type
- Contract
- Hours
- Full Time
Senior Pensions Administrator
Victoria
Duration: 6 months with 2 week break at Christmas
Rate: £160-200 per day
Great opportunity to work with a well recognised retail brand, with the pensions team.
- Involved in checking of day to day administration work and carrying out complex member cases
- To answer queries from Members, ex Members and relevant stakeholders
- To support all aspects of the administration of the Pension Scheme
- To support the Team Leaders in delivering SLA (Service Level Agreement) and Key metrics
- Provides senior level input to processing day to day administration including:
- Checking and signing off simple member cases
- Carrying out complex member cases
- Answering member helpline calls and resolving cases
- Review and sign off of responses to standard member email/letter queries and requests
- Drafting initial responses to complex member emails/letters, or member complaints
- Checking of set up new pension scheme members
- Supports Pension Office in delivering:
- Changes to processes arising from Scheme or pension benefit changes
- One off pension benefit related projects
- Recurring weekly/monthly/annual pension administration tasks
- Reviews casework accurately, and identifies complex cases as required for additional input/review from Team Leader, Pensions.
Essential
- Good PC skills
- Good communication and interpersonal skills
- 5 years or more relevant pension experience working on DB and DC pension arrangements
This role would ideally suit someone who:
- Works well in a team
- Good written and verbal skills and able to speak confidently on the telephone
- Numerate
- Enthusiastic and self motivating
- Able to work under pressure to meet strict deadlines
- Is flexible and willing to help wherever needed
If you have the relevant experience please apply now
It is Wells Tobias Recruitment Solutions' policy, as a matter of courtesy, to respond to all applications within three working days. However because of the volume of applications, we are sometimes unable to respond to individual applicants. If we have not contacted you within three working days your application has been unsuccessful and your details have not been retained. Please apply for any other position that you may see in the future. Thank you.
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