Senior Programme Manager

Senior Programme Manager

With an ever-expanding number of apprentices out on work placements with clients all year round, we are looking for a programme Manager to be responsible for ensuring that operational practices are adhered to and iterated in order to create an excellent student and client experience.

Who will you be working for?

Our client is a highly successful and well recognised company specialising in training and education for professional qualifications in a range of expert fields. Most well known for its Business School and Law School, this private organisation has campuses located throughout the UK and is no stranger to global companies and ambitious students. A distinctive, supportive and welcoming culture makes this a highly sought after organisation to work for.

What will you be doing?

As a key part of the commercial department, you will be working closely with internal departments and with their clients, acting as a key point of contact between the Head of Client Services for Financial Services and the client to ensure on-boarding, on programme and roll off are followed properly and diligently ensuring an excellent student experience. Key tasks include managing the on-boarding of apprentices, undertaking projects, managing queries and complaints, administering feedback surveys, producing management information and drafting client wide communications. You will act as an ambassador for the university both internally and externally communicating and promoting the vision and direction of the company.

About you?

This role will suit someone who is organised, personable, pro-active and detailed-orientated who enjoys working as part of a team and has the ability to work independently. You will need to have proven experience in the operational management of training programmes, ideally apprenticeships and a track record of managing successful relationships with clients. Project management experience and being able to manage complex activities to tight deadlines will help you be successful in this role.

What's in it for you?

In return, you will receive a competitive salary and several employee benefits such as: 25 days holiday, free private medical insurance, free dental insurance, an attractive pension package, season ticket loan, free access to all courses, and many more.

This is a full time position paying up to £45,000, depending on experience.

How to apply

To apply for this Senior Programme Manager role, please click on the 'Apply' button below.

Not ready to apply, or have some questions first?

Call or email me, Carly Kossen at Gordon Yates, to discuss in confidence.