Customer Service Manager

Customer Service Manager

Customer Care Manager role for a confident self-starter whose focus is providing an outstanding Customer Experience. £28,000 – 31,000

Fantastic opportunity to join this fast growing tech / e-commerce social enterprise start-up in their Shoreditch office space – it is essential that you have previous Customer Service experience within an e-commerce environment, as well as a background in managing a team. 

Excellent IT and Customer Service skills are essential as well as a professional and positive manner in order for you to build relationships with customers and suppliers alike.  You will be the ‘voice’ of the business so must be confident in this role – and, as this a dynamic, start-up social enterprise continues to grow the right candidate will need to be able to think on their feet, oversee an expanding team and be happy taking on more as the business progresses.

Must be extremely switched on, with at least 2-3 years’ proven experience within the customer service / e-commerce environment and at least one year’s management experience. You will be a strong team player, caring, extremely professional, a self-starter with bags of initiative and be able to “get things done”. This is a great opportunity to join an impressive team who are dedicated in using their business for good.  Degree-level education preferred, but the right experience and attitude are really key!

£28 – 31,000 dependent upon experience, plus 25 days’ holiday and possible opportunity for company equity; great office space in Shoreditch, E1.