Customer Service Advisor

This Customer Service Advisor role based in West London, will be working alongside the B2B Customer Care team for an international utilities provider. Ideally, you will have previous exposure to working within a customer service environment.

You will be the first point of contact for both clients and colleagues and will provide first class service to all you come in contact with.

Client Details

This is a large, international utilities provider with offices based in West London, across the UK, Europe and South America.

Description

The successful Customer Service Advisor for their West London office will have excellent communication skills and previous exposure to working in a customer service environment.

• Ideally you will have used a CRM system previously
• Excellent written and verbal communication
• Ability to keep cool, calm and professional in heated situations
• Ability to multi-task
• Excellent customer service skills
• Can display a customer-centric mind

Profile

As Customer Service Advisor for this international utilities provider will have the following skills and attributes:

Job Offer

This permanent Customer Service Advisor role based in West London will be working for an international utilities company.

The salary (dependent on knowledge and experience) will be between £18,000 - £20,000 plus excellent benefits.