Data Executive
- Recruiter
- Morgan Spencer Limited
- Location
- London
- Salary
- £12 - £15 per hour
- Posted
- 17 Aug 2018
- Closes
- 14 Sep 2018
- Ref
- OB/170818
- Contact
- Amy Allen
- Job Title
- Administrator
- Contract Type
- Contract
- Hours
- Full Time
Data Executive role: Contract
£12-15p/h
Central London
A high-end membership organisation based in Central London are recruiting a Data Executive to help anaylse and report data across multiple membership systems. MS Dynamic and/or CRM system experience is a necessary requirement.
Duties:
Skills required:
£12-15p/h
Central London
A high-end membership organisation based in Central London are recruiting a Data Executive to help anaylse and report data across multiple membership systems. MS Dynamic and/or CRM system experience is a necessary requirement.
Duties:
- To regularly run and process data quality reports in CRM Microsoft Dynamics
- To assist in the completion of data validation tasks monthly.
- Research and analyse public data and use member and non-member information to maintain up to date
- Analysis data to identify opportunities to improve master and member data through data feeds and communications
- To work across multiple systems to ensure data quality in integration
- To assist with other data quality and validation issues facing the department, as required.
- To ensure compliance with a range of policies, including data protection, membership subscription, etc.
- Be a point of contact for resolving enquiries, investigating issues and responding as necessary for:
- Legislative and eligibility enquiries to/from employers
- Miscellaneous ballot related enquiries from members/employers
- Industrial action enquiries from staff/members/employers
- Co-ordinate and liaise with other departments and external agencies as required
- System user acceptance testing of IT system changes for data changes.
- Through analysis, identify and highlight initial and continuing trends, escalating/reporting as necessary
- Provide cover for BACS processing which includes ADDACS, ARRUDS, AUDDIS, DDIC and Refunds.
- Maintain integrity and quality of information, liaising with other departments as necessary
- Co-ordinate daily, weekly, monthly, ad hoc and bespoke statistical reports as required
- Accurately manage master record of information/data capture work for audit purposes
- Ad hoc and bespoke project work
Skills required:
- Very good research, analysis and reporting skills
- IT literate, with high level knowledge of CRM systems and developing knowledge of data/information analysis and reporting, MI/BI reporting and application of database management
- Strong analytical skills
- Good knowledge of Microsoft Dynamics and Advanced find functionality
- Good knowledge of data management legislation and compliance
- Good written and verbal communication skills
- Good knowledge and experience of Customer Relations
- Basic understanding of CRM and sales and marketing methodology and how it is applied within a customer focussed environment
- Proficiency with Microsoft Excel
- Output directly impacts and influences Industrial Action (IA) related balloting and action – accurate and timely information reporting is essential to successful balloting/IA, minimising risk of legislative challenge and supporting all ballot related activities. Typical tasks will include:
- Research, collation and analysis of information to create, maintain and interpret structural relationships and hierarchies and include in ad hoc and bespoke reports
- Advising on information requirements and best use of information
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