Receptionist / Studio Assistant

Working Hours: 40 hours, 5 days per week, Monday to Thursday 12pm - 9pm and Friday 10am - 7pm 

Our client, a top gym based in Richmond are seeking a Receptionist who will be responsible for ensuring a first class customer service experience and completing all essential tasks according to standards. 

You will be the first point of contact with all clients, in person, over the phone and through email. Your responsibilities will include:

• Be ensuring the best possible experience for each client with each visit
• Maintaining and enhancing high levels of customer service.
• Ensuring that you are fully aware of the days’ schedule and appointments in order to direct customers and staff - review the classes, PT’s and physio appointments for the day and confirm clients to trainers.
• Confirm and manage payments on system, processing invoices and managing petty cash. 
• Supporting the studio with standards and administration

Essential Skills for this role/Ideally looking for people with:

• A passion for health and fitness
• Strong organisational skills and must enjoy communicating, being the face of the business
• Ideally have worked within the hospitality or leisure industry

If this is of interest to you and you are keen to become part of a strong working team then please click the button below to apply today.