Team Reception Administrator

Royal Free Charity 

Team Reception Administrator

Want to join a charity that is growing exponentially?

The Royal Free Charity is rapidly expanding and a new opportunity has risen for a Volunteer Team Receptionist Administrator to be (i) first point of contact for all visitors and enquirers to the Royal Free Charity (RFC) Volunteer Team, handling a wide range of face to face and telephone enquiries, (ii) responsible for supporting the Volunteer Team, and the wider network of RFC Volunteers, by delivering effective administration within a busy and vibrant office and (iii) coordinating the daily rota of volunteers, ensuring that they are placed according to the needs of the Trust and the skills of the volunteers

The RFC works in partnership with the Royal Free Trust by ‘making today feel better’ for all users of the hospitals. We raise and spend millions every year, which supports pioneering research that revolutionises patient care through to everyday improvements in hospital services and facilities.

Our Volunteer Team Receptionist Administrator needs to be a people person who can foster strong relationships with staff and volunteers alike.

If you’re a self-motivated individual, interested in making a positive impact on the patient experience at the hospitals supported by the Royal Free Charity, if you’re a team player but you thrive on autonomous work, if you’re detail-oriented with a hands-on approach, then we encourage you to apply for the Volunteer Team Receptionist Administrator role at the Royal Free Charity, you will demonstrate the following experience and skills:

Package

• 28 days paid holiday plus UK Bank Holidays each year
• Stay in shape for free. You’ll receive complimentary annual membership and subsidised use of the RFC Recreation Club from the day you join us
• Automatically enrolled into the Royal Free Charity Group Personal Pension Scheme (after two months and one day service)
• Salary Sacrifice Schemes
• Season ticket loan
• Interview dates
  • Wednesday 12th and Thursday 13th September 2018

Essential Requirments

• Previous experience of managing a busy and vibrant reception area working with the public with an ability to prioritise and use initiative
• An ability to:-
  • manage a volunteer rota and to place volunteers appropriately
  • communicate excellently with all members of the public and to listen and support volunteers from mixed and diverse backgrounds with queries and or problems
  • update and manage a volunteer database and manage administration processes

Desirable

• A background of working in, or experience of, the voluntary or charity sector
• An ability to clearly articulate The Charity Mission and Values to prospective volunteers
• Previous experience of managing office stock levels and the ordering of new supplies when required

This role is subject to a basic Disclosure and Barring Check.

Interested in this role …

If you believe this role is for you, please email rf.rfc-recruitment@nhs.net for a job pack.