German speaking Customer Service Advisor (part-time)
- Location
- England, London
- Salary
- £18000 - £19000 per annum
- Posted
- 07 Aug 2018
- Closes
- 17 Aug 2018
- Ref
- GL 40/07
- Contact
- Guido Loer
- Job Title
- Customer Services
- Industry Sector
- Fashion
- Contract Type
- Permanent
- Hours
- Full Time
Owing to continual market growth, our client within the sport fashion industry is looking to expand their customer services team in their Central London offices. Great entry-level position for a fluent German-speaker, who is looking to gain office experience and take on more and more responsibilities within the company.
You will be in charge of answering customer enquiries via email, phone and chat to provide the best customer service possible for the German-speaking markets. Successful candidates take on more tasks, such as updating the website, taking care of ecommerce sales and help develop marketing materials. Excellent communication skills are required, this is an ideal opportunity to move from a retail environment into an office-based customer service environment.
This position can be offered on fulltime (40h per week) or part-time basis, but please be aware their customer service department operates a shift pattern with the below hours:
Peak Operating Hours: Mon-Fri 8am-10pm, Sat-Sun 8am-8pm, Bank Hols 10am-4pm
Non-Peak Op Hours: Mon-Fri 8am-8pm, Sat-Sun 9-5, Bank Hols 10am-4pm
Profile
- German and English to business level
- Essential skills required - must be a great communicator and enjoy dealing with customers
- Previous experience as customer service advisor, customer service assistant, retail assistant, sales assistant or similar beneficial
- Immediate work availability preferred, but a notice period can be accommodated for the right person
To apply, please send your CV in Word format to Guido. If you have applied for any other languagematters vacancy there is no need to re-apply, as your CV will be considered for all vacancies that match your language skills and work experience.
languagematters is a multi-discipline, multilingual recruitment agency offering a wide range of bilingual jobs in London, the South-east, nationwide and overseas. Our goal is to be the most valued, knowledgeable and indispensable recruitment partner in the language recruitment field.
We work constantly to provide equal opportunities for all, regardless of age, gender, ethnicity, social background, religion, disability or sexuality.
NB: Candidates must be eligible to work in the UK or hold a valid work permit. Please note that we contact successful candidates within 3-4 working days. languagematters is acting as an employment agency in relation to this vacancy.
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