Receptionist/Switchboard Operator (City) 10am - 6pm Monday - Friday - £25,000 + bens

Receptionist/Switchboard Operator (City) 10am - 6pm Monday - Friday -  £25,000 + bens

Exciting opportunity to join this Financial Firm

Key Responsibilities:

• To operate a busy switchboard answering and forwarding phone calls

• Screening phone calls

• Meet & greet clients, show them to the relevant meeting room and provide refreshments

• Booking meeting rooms and ensure rooms are set-up to correct specification

• Assistance with catering requirements - i.e. lunches/events - booking, setting up and clearing

• Manage incoming emails in regards to booking meeting rooms

• Update and maintain the Electronic Diary to ensure visitor access and security is maintained

• Taking of Taxi/Courier bookings and ensure relevant information is recorded and reconciled on a monthly basis

• Keeping the reception and kitchen area clean & tidy

• General Administration

Person Profile:

• Highly customer focussed, able to build and maintain professional relationships with colleagues

• Ability to multi task and work well under pressure

• Keen to develop over a period of time with a willingness and ability to learn

• Holiday/sickness cover

• Well organised

• Friendly and polite

• Efficient

• Ability to deal with difficult clients

• Professional telephone manner

• Polished communication skills

Experience:

• Previous experience working within Facilities/Reception environment

• Experience in delivering a consistently high level of customer service

• Adaptable and able to deal with the changing needs of the business

• Ability to use Avaya Switchboard (desired - training can be given)

• MS Word/Outlook/Excel

Attributes/Skills:

• Knowledge of Microsoft office

• Computer Literate

• Polite, reliable and a good team player

• Friendly, outgoing personality