Business Support Officer

Business Support Officer needed for a six month contract, starting as soon as possible


Your new company
The Council Strategy sets out our vision to create a city of opportunity where everyone thrives. Delivering this is essential if we are to help make Southampton the city our residents deserve. A city where people have opportunities to succeed and are able to live healthy, happy lives.
Being part of the Southampton City Council team requires people who are willing to take personal responsibility for delivering excellence, to work with others to achieve the best possible outcomes, to embrace change and new opportunities, to make the most of the resources available to us and to think and act in the best interests of our customers - the residents of Southampton.

Your new role
Elements of your new role will include-
Effectively communicating with internal and external customers, face-to-face, in writing and over the telephone, in line with council standards.
To undertake a wide range of activities including word processing, photocopying, scanning, faxing, filing and circulating information, preparing presentation material, ensuring that all work is accurate and delivered to customers within agreed timescales and to agreed standards.
To collect, record, compile and input data both manually and electronically, in order to maintain comprehensive, up to date electronic and paper (where required) filing and information systems.
To run reports and use the data to create letters using mail merge, inputting into customer tracking software where appropriate.

What you'll need to succeed
Demonstrable experience in providing comprehensive administrative and business support, across a range of services and/or individuals.
Demonstrable experience of MS Office applications and their practical application.
Demonstrable experience of using a range of IT systems such as Agresso, Lagan, Tridion and service specific systems
Demonstrable experience of taking responsibility for own actions and development opportunities, maintaining high levels of integrity.
Understanding of equality issues and knowledge of related Council policy.

What you'll get in return
You will work in a thriving team of like-minded people who put customer service at the heart of everything they do. You will receive a temporary contract with the possibility of extension. You will also receive an hourly rate of £9 per hour. All other benefits to be discussed upon interview.


What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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