Legal Technology Service Delivery Manager

My client a leading Law Firm based in London are seeking a Service Delivery Manager to join their Legal Technology Team. This is a fantastic and exciting opportunity for an individual who has an understanding of Legal Service offerings to manage the team.

The opportunity:

• Develop a deep understanding of the lawyers and clients needs and the benefit of legal technology.
• Work directly on matters with lawyers and clients.
• Keep an eye on legal market trends and capture feedback from products that already exist.
• Build strong relationships with lawyers to be viewed as a "trusted advisor", delivering at the pace of the client needs.
• Focusing on promoting the relevant use of existing Legal Technology toolkit to lawyers.
• Identify challenges to be addressed in collaboration with the product management team.
• Promote the usage of training materials.
• Support Business Development teams and demonstrate a competitive advantage in efficient and integrated legal service delivery.
• Be the representative at meetings and ensure that processes and best practice are shared across the network.

The ideal candidate:

• Previous experience delivering process improvements
• Excellent communicator and strong influencer
• Previous management experience
• Passion for legal technology
• The intellectual rigour and insight to be credible with a highly intelligent and experienced internal and external client base
• Previous experience of working for a global professional service environment or corporate organisation, ideally with legal technology
• Some advanced expertise in at least one Artificial Intelligence Legal Technology solution.
• Preferably with some experience of Agile delivery practices and working with Product Management teams and tools (Agile Central, JIRA, User feedback tools, etc.)

At LAW Absolute we endeavour to respond to all applications within 48 hours. However due to the volume of applications we receive we may not be able to respond to every candidate individually.

If you have not heard from us within a 48 hour timeframe your application has not been successful and your details have not been retained. LAW Absolute acts as an employment business for temporary recruitment and as an employment agency for fixed term contract and permanent recruitment.