Operations Supervisor / Administrator
- Recruiter
- Magpie Recruitment
- Location
- Chiswick
- Salary
- £20k - 22k per year
- Posted
- 25 May 2018
- Closes
- 22 Jun 2018
- Ref
- 2505dn
- Contact
- Diarmuid Nagle
- Job Title
- Administrator
- Industry Sector
- Retail
- Contract Type
- Permanent
- Hours
- Full Time
Our client is a British company that was established in the year 2000. Their aim is to reduce the amount of toxic chemicals found in our homes and to cut-down household CO2 emissions. They have a range of over 60 successful products available and is now expanding ever more, providing consumers with more choice and accessibility.
As Operation Supervisor you will work closely with senior managerial and directorial staff to provide administrative support to the office. You will need to develop an extensive knowledge of their products and be capable of dealing directly with trade customers as well as consumers. You will need to work efficiently and effectively and manage your time and workload accordingly.
Duties to include;
- Contact and liaise with customer accounts.
- Process customer invoices and manage the dispatch and delivery of the products.
- To work with the warehouse to manage and fulfil orders.
- To investigate and resolve any issues that arise with failed deliveries.
- Manage orders with e-commerce accounts such as Amazon and EDI systems such as Kewill.
- Answering emails, phone calls or letters to the company and dealing with a range of enquiries.
- Deal with the Company’s customer service via email, phone and post.
- Undertaking research as necessary to both inform and advise product development.
- Providing general organisation and any other general office support that may be required.
- Travelling to meetings and trade shows as required by the role.
- To take part and work at events such as consumer shows/events and clients store promotions.
- To carry out any other duties required as directed by management.
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