Claims Advisor - Financial Services - Glasgow (Night shift)
- Recruiter
- Diana Duggan Associates (UK) Ltd
- Location
- Glasgow, Glasgow City
- Salary
- £150 per shift
- Posted
- 18 May 2018
- Closes
- 08 Jun 2018
- Job Title
- Customer Services
- Industry Sector
- Banking / Finance
- Contract Type
- Contract
- Hours
- Full Time
One of the 'Big Four' Financial Services firms, is seeking individuals to join a high profile project, within Risk and Regulation.
This is a large scale operation, managed on behalf of a bank, focusing on an FCA compliance review of financial products provided to customers.
You will join the investigations team, managing assigned customer cases, to tight deadlines.
This is a fantastic opportunity to gain experience within a specialist area of the business, in a varied and fast paced role, with scope to develop, within a supportive team environment!
Responsibilities:
- Gather data and prepare customer cases, using in-house systems.
- Undertake due diligence; proofread all documents and complete security checks.
- Liaise with customers and third parties via written correspondence, to obtain information and provide updates, for individual cases.
- Log and allocate cases for review.
- Liaise with case handlers and senior managers.
- Provide wider team support.
- Work to deadlines.
Requirements:
- Undergraduate degree, is desirable
- Customer service/ administration experience
- Excellent verbal and written communication
- IT proficient, including Microsoft Office packages
- Good attention to detail
- Problem solver
- Deadline driven
This is a contract role, for a project until December 2018 (scope for extension), based in Glasgow City Centre.
Working hours operate on a night shift basis; Monday - Wednesday 19:00 to 07:00. (Scope for paid overtime).
There are intakes in June and July.
If you are interested in this opportunity, please send your CV to Diana Duggan Associates.
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