Claims Administrator - Financial Services - Glasgow City Centre - Day shift

One of the 'Big Four' Financial Services firms, is seeking individuals to join a high profile project, within Risk and Regulation.

This is a large scale operation, managed on behalf of a bank, focusing on an FCA compliance review of financial products provided to customers.

You will join the investigations team, managing assigned customer cases, to tight deadlines.

This is a fantastic opportunity to gain experience within a specialist area of the business, in a varied and fast paced role, with scope to develop, within a supportive team environment!

Responsibilities:

• Gather data and prepare customer cases, using in-house systems.
• Undertake due diligence; proofread all documents and complete security checks.
• Liaise with customers and third parties via written correspondence, to obtain information and provide updates, for individual cases.
• Log and allocate cases for review.
• Liaise with case handlers and senior managers.
• Provide wider team support.
• Work to deadlines.

Requirements:

• Undergraduate degree, is desirable
• Customer service/ administration experience
• Excellent verbal and written communication
• IT proficient, including Microsoft Office packages
• Good attention to detail
• Problem solver
• Deadline driven

This is a contract role, for a project until December 2018 (scope for extension), based in Glasgow City Centre.

Working hours are Monday - Friday 09:00-17:30

There are intakes in June and July.

If you are interested in this opportunity, please send your CV to Diana Duggan Associates.