Receptionist
- Recruiter
- Cobalt Consulting (UK) Ltd
- Location
- Birmingham, West Midlands
- Salary
- Up to £19,000
- Posted
- 28 Sep 2017
- Closes
- 26 Oct 2017
- Ref
- NTh/1276860
- Job Title
- Receptionist
- Industry Sector
- Property
- Contract Type
- Permanent
- Hours
- Full Time
Receptionist
Birmingham
£17,000- £19,000
My client is a Commercial Estate Manager who is looking for a Front of House Receptionist to join their expanding team. Working alongside a dynamic team, this role would suit an immaculately presented, professional and highly organised individual, who has had previous front of house experience. The successful candidate will be providing a first class service to tenants and visitors in order to successfully build strong, long-lasting partnerships.
Key Responsibilities:
- Delivery of a first class reception service to all tenants and visitors.
- Answer telephone calls in a courteous manner and deal with caller appropriately and in a timely manner.
- Greet, record and manage visitors to the building
- Provide a professional, friendly, tidy and presentable reception.
- Maintain accurate records of individual occupants, with use of access management system.
- Ensure safe working practices to ensure the safety of all tenants and visitors.
- Control the issuing of keys and access passes for the building and car park.
- Maintain the reception diary, handbook and telephone directory accurately.
- Dealing with and assisting tenants with queries.
- Report faults and/or incidents through facilities management, keep abreast of updates and chase as required.
- Assist all contractors with access, permits and any other requirements.
- Schedule and conduct meetings, if required.
- Oversee CCTV and access management system control.
- Arrange and administer parcel and letter distribution for the tenants.
- Liaise regularly with tenant representatives and obtain correct emergency contacts.
- Undertake chief fire warden role in a confident manner, create and maintain fire evacuation records and procedures for all occupants.
- Enhance service delivery and hospitality.
Skills Required
- Highly presentable, efficient and professional.
- Good IT skills, including MS Word, Excel and Outlook.
- Excellent communication skills both orally and written.
- Workflow management i.e. effective organisational and time management skills and ability to prioritise.
- Good observation skills and attention to detail.
- Totally customer service driven - willingness to understand and meet the needs of both internal and external clients in order to build and maintain positive relationships.
- Able to receive instructions and deliver in a timely manner.
Please apply online if you feel your experience matches the above requirements. Please submit your CV in word format quoting NTh1276860.
Not what you're looking for? Get headhunted for relevant jobs.
Upload your CV
More searches like this
Not what you're looking for? Get headhunted for relevant jobs.
Upload your CV