Team Leader

Recruiter
Page Personnel Secretarial
Location
England, Bristol
Salary
£22000 - £24000 per annum
Posted
20 Sep 2017
Closes
10 Oct 2017
Ref
13860709/001
Contact
Sophie Ttophi
Job Title
Customer Services
Industry Sector
Telecommunications
Contract Type
Permanent
Hours
Full Time

Page personnel are currently working with a UK award winning company for multiple Team Leaders to be based in Bristol.

Client Details

The role of a Team Leader for out award winning client will be on a permanent basis.

Description

Duties of the Team Leader will include, but will not be limited to:

  • Beginning your day with evaluating the prior day/week/monthly performances in accordance with project deliveries
  • Execute daily tasks on the end goal of the project, delivering support, feedback and mentoring to the team
  • Hold 1-2-1's and meetings with the wider team in order to reach the project goals and performance throughout the shift
  • Look at all reports supplied and prioritise your actions according to the impact caused in employees and customer satisfactions
  • Deliver the Team Leader Daily Checklist at the end of each shift
  • Submit all reports and packages
  • Time spent coaching, developing and supporting employees will be around 80%. You can use all relevant tools and systems available
  • Motivate team members to perform at a high level by positively informing KIP's
  • Create a high performing and engaged culture, ensuring the team members consistently display the right attitudes, behaviours and capabilities
  • Learn the knowledge to become an expert in your field
  • Any other ad-hoc duties

A full Job Descrioption is available to successful candates

Profile

The ideal candidate for the Team Leader position will possess:

  • Being commercially aware, hands on, a proactive nature and engaging
  • A solid background of being able to drive performance and motivate others
  • Experience of operating in an extremely fast paced environment
  • Be highly organised and able to prioritise your day/week/monthly performances in accordance wit project deliveries
  • An analytic thinker and problem solver
  • Ability to plan ahead
  • Participate in roll out and engagement activities
  • Computer literate, particularly in MS Office
  • Ideally, experience within a similar role

Job Offer

A competitive salary is on offer for the successful candidate along with a highly desired benefits package.

HOURS OF WORK: This specific campaign will operate Monday - Saturday 7am - 8pm

Hours: 37.5 hours per week

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