Personal Assistant to Customer Service Director

To be successful in this fast paced environment my client and I are looking for a strong candidate who shows tenacity, energy, interpersonal skills and a 'can do' attitude with a sense of humour.

To excel at this role you will need to be highly organised and proactive, with a faultless attention to detail and a fast learner to support the Director in their very busy role.

Client Details

An exciting opportunity has arisen for a PA to work closely with the Customer Service Operations Director. This is a demanding and varied role with great exposure to the Customer Operations teams, from telephone banking to mortgage services and payment operations to financial crime.

To excel in this fast pace operational team, you will need energy, tenacity, strong interpersonal skills, a 'can do' attitude and a good sense of humour.

Being organised and proactive, with a strong attention to detail, you will also be able to process information quickly to support the Director in their very busy role.

Description

The key responsibilities:

* Providing support to the highest level of accuracy, speed, presentation and confidentially.
* Proactive diary management with key understanding of prioritise
* Organising workshops/meetings/room bookings
* Ensuring the Director is well-prepared with briefing packs, compile reports, research and interpret information
* Be able to compile PowerPoint presentations, briefing papers and documents, reports and structure charts as required
* Have full management over emails and responding to them appropriately on the directors behalf
* Raising Purchase Orders and processing invoices
* Submitting and preparing business expenses
* Booking travel, national and international
* Administering the 'Say Thank You' awards and budget
* Supporting colleagues and positively influencing them
* Covering absence of the other PA's when appropriate

Profile

The successful candidate:

* Previous experience as a PA in a highly demanding Director's office
* Proven track record of working proactively and with high levels of confidentiality
* Extremely self motivated team player
* Ability to develop and work effectively with a network of internal and external senior contacts demonstrating excellent communication and stakeholder management skills
* Very well structured, organised and able to work effectively to tight deadlines, dealing with competing priorities
* Highly resilient, with strong interpersonal skills and outstanding levels of attention to detail
* Excellent PowerPoint skills to create effective presentations

Job Offer

A competitive salary with good benefits and the opportunity to work for a global company within with financial sector.