Document Production Technician

Owen Reed are recruiting for a Document Production Technician.  The Document Production Technician will provide document production support to the business and being a point of contact for fee earners/business services on queries and document production requests.  The Document Production Technician must be proficient in problem solving lengthy and complex documents in the key applications.

The Shift patterns are:
Monday to Friday: 5.30pm to 1.30am
Monday to Friday: 8.30pm to 4.30am

Specific responsibilities include:
•Produce and amend lengthy and complex business critical documents with speed and accuracy
•Format, paginate, number and present documents
•Proofread and check all work for spelling, grammar, formatting, presentation and sense
•Proactively work with other members of the team to make sure relevant documentation is produced to meet internal and external clients’ expectations and deadlines
•Maintain and update entries on the team’s work tracker
•Proactive in logging incoming work in conjunction with other team members
•Take responsibility for ensuring that each piece of work is correctly saved and accessible
•Attend and contribute proactively to meetings
•Carry out photocopying, scanning and other ad-hoc requests as required
•Be proactive in clarifying instructions from fee earners/manager
•To respond to internal and external telephone enquiries politely and professionally
•To support other members of the team and to provide cover as and when necessary
•To carry out any other duties as reasonably requested
•Show a positive and ‘can-do’ approach and interest in the work
•Show initiative when responding to queries and to actively try and seek solutions to problem
•Reliability and punctuality are also key to enable the team to operate effectively

For more details on this role please contact Jane Alexander