Receptionist - Cosmetic Clinic - Hillingdon

Our client, a highly progressive Cosmetic Clinic based in Hillingdon, are looking for a Receptionist who is confident liasing with High Net Worth Individuals and providing a 5* Service. The successful individual will have previous experience working as a receptionist. This is a fantastic opportunity to join a well established company. 


The Role
Handling inbound telephone calls from new and existing customers
Handling enquiries received online (website, social media, partners) 
Answering questions and general queries
Regularly updating the internal CRM system 
Maintaining regular contact with the customers 
Liaising with the clinical team and reporting any serious issues 
Ensuring that customer issues are resolved in a timely manner 
Gaining customer satisfaction with all queries
Ad hoc weekend work 

The Person
Excellent communication skills 
Ability to work under pressure
Experience in a telephone customer service based role is essential
Confident on the telephone  
Ability to maintain professionalism at all times 
Strong literacy skills 
Attention to detail 
Passionate about delivering high levels of Customer Service 

Our mission: To be the leading Executive Secretarial & Support recruitment consultancy in London, for employers and jobseekers alike. To receive regular updates of our current vacancies why not set up job alerts. 

Our REFER and be REWARDED scheme is about recognising and thanking you for telling your friends, family or colleagues about our services and how we could help them. The rules are simple:  Refer a friend or colleague who is not already registered with Morgan Spencer. If we place them in a permanent role, we will reward you with £150 of Gift vouchers of your choice.  Remember there is no limit on the number of referrals you can make, and therefore the rewards you can claim!!!

EQUAL OPPORTUNITIES Morgan Spencer Recruitment is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective of gender, race, colour, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for dependents, age, religion/beliefs, or any other reason which cannot be shown to be justified.

 

CONFIDENTIALITY: All applications are dealt with in strictest confidence and will be processed in accordance with the Data Protection Act 1998 

Morgan Spencer Limited, registered in England & Wales No: 4254114