Customer Service Assistant

*Customer Service Assistant
*£7.60 per hour + holiday pay
*Central London
*28 August - 24 September
*Work 5 out of 7 days, some Saturdays
*Property / accommodation management company

This temporary assignment is for a leading property / accommodation management company who rent out accommodation to students. It is based in the Central London, and is a student-facing role, involving administration; checking students in and out; providing outstanding customer service; handling complaints and ensuring properties are clean, functional and well maintained as well as assisting with anything that needs to be done on-site.

This assignment would suit an empathetic communicator who is available from 28 August to 24 September. You will have energy and a proactive, helpful nature and ideally some admin skills.

From 28 August to 24 September (inclusive).

To succeed in this Customer Service Assistant role, it is important to have:

*Some admin / customer facing skills
*Computer literacy with MS Office skills
*Proactive and helpful nature
*Ability to communicate effectively, both orally and in writing
*Professional and calm approach when handling difficult situations
*High attention to detail
*Willingness to complete a summer long booking

Key accountabilities within this Customer Service Assistant role include:

*Providing reception services including welcoming students and contractors
*Checking students in and out
*Following up student related issues
*Assisting in and resolving student disputes and escalating where necessary
*Ensuring properties are presented to required standard
*Maintaining systems and files
*Entering data
*Associated administration

To apply for this Customer Service Assistant assignment, please email your CV, in Word format, (not PDF), as soon as possible quoting "Customer Service Assistant".


Thank you for applying to this advertisement; we appreciate your interest in this Customer Service Assistant opportunity. All applications are important to us, but due to the high volume of response we receive from our advertisements, we only contact successful applicants.