Office Manager

Essential

• Good standard of education to GCSE or above level (grade C or above).
• Track record of managing day to day operations and project planning in a complex environment.
• Setting up, managing and maintaining data and administrative systems, financial and non-financial.
• Budget management, forecasting and working with accounting systems.
• Experience of reporting to stakeholders (internal and external) providing clear written reports and analysis.
• Experience in managing and allocating resources to meet organisational objectives (for instance staffing rotas, budget allocations, stock control)
• Computer literate to a minimum intermediate level (Microsoft Word, Excel, Outlook and Powerpoint) 

Desirable

• Relevant degree appropriate to the role, or accountancy or project management qualification.
• Experience of contractual performance management.
• Experience of working in a childcare or school setting and understanding of OFSTED registration requirements.
• Line management experience.
• A working knowledge of safeguarding, child protection and the policy and procedural context for early years work.
• Experience of leading business improvement and/or developing from scratch or remodelling of operational systems and processes to maximise efficiency
• Experience in collecting and handling fee payments and following up on unpaid invoices with customers. 

SKILLS AND PERSONAL QUALITIES 

• Results-driven approach with an ability to meet deadlines and juggle a range of tasks at one time.
• Highly organised, reliable and dependable.
• High standard of numeracy and literacy.
• An understanding of the importance of confidentiality and the ability to deal sensitively with difficult situations.
• The ability to provide a high standard of customer care and to promote the organisation in a positive way.
• High accuracy and attention to detail.
• A personal commitment to, and enthusiasm for the organisation’s ethos and mission.
• Self-directed. Willing to take responsibility, make decisions and be held accountable.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and adapt to change.
• Flexible with a problem-solving skillset.