Reception and Administrative Support

Reception and Administrative support

Hours:  24 hours per week            Contract Type: Permanent

Salary: - £15, 957

Based in Camden

Origin Housing is a provider of affordable housing and care and support services in London and Hertfordshire. We own and manage over 6,000 homes and customers, have a turnover of over £45 million and aim to provide great homes and build strong communities.

We are currently looking for a new member for our team to provide reception and administrative support. You will be working part time in our Camden office but will move to Euston as part of our office refurbishment.

In return, we offer a wide range of benefits to our staff including:

• Performance related pay based on appraisal rating
• generous annual leave (accrues with service)
• buying and selling annual leave
• carry forward 5 days annual leave per year, maximum of 15 days in a 3 year period (pro rata’d)
• cycle to work scheme,
• a contributory pension,
• discounted Simply Health scheme  which allows you to re claim certain health costs
• childcare voucher scheme
• Eye care vouchers
• Interest free loan for travel season ticket / gym / work
• Special leave
• Sponsorship for work / job related study
• Refer a friend bonus
• Enhanced maternity / paternity pay and leave
• Quarterly and annual customer service awards
• Long service awards

The responsibilities for this role will be:

• To provide administrative support to the Care and Support Department
• To provide a front-desk service for the Randolph Street office on a Rota basis, greeting and managing visitors, and answering incoming phone calls
• Provide financial admin support including oversight of invoices and payments due. Ensuring invoices are paid within required payment terms to protect Origin’s relationship with contractors and suppliers
• Maintain management information systems and databases, and ensure all data is accurately recorded
• To log all handyperson calls on a database for residents of Camden council
• To provide a front-desk service for the Randolph Street office, greeting and managing visitors, and answering incoming phone calls
• Provide financial admin support including oversight of invoices and payments due
• Provide PA duties to the management team and AD as directed
• To provide reception cover at Eversholt Street as required and admin support across the business as needed
• To monitor the Care & Support department section of the website and intranet to ensure that the information is accurate, up to date and to make amendments as necessary
• To maintain records, including correspondence logs, customer satisfaction results and H&S assessments
• Ordering stock and repair and refurbishment materials for the properties and managing the budget accordingly

If you think this role is for you, please feel free to complete an online application form by following the below link, ensuring that you address all of the key requirements within the role profile, including relevant examples of how you have met them. Try to contain this information to no more than two pages to be considered for an interview.

Origin is committed to equality and diversity and values the diversity of the communities we work in. We aim to have a workforce that reflects this and therefore encourage applications from all areas of the community.

Closing date: 30^th July 2017

Interview and assessment date: 8^th August