Fashion Customer Service Advisor

My client is looking for a Fashion Customer Service Advisor to join their team based in London.

Client Details

My client, a leading retail brand is offering an exciting opportunity for passionate and enthusiastic candidates to join their customer services team as a Fashion Customer Service Advisor.

Description

A customer service assistant is the primary point of contact between a business and its customers. If customers want to place an order, find information, get advice, return a purchase or make a complaint, they will invariably talk to a customer service assistant.

• Processing orders and refunds
• Dealing with customer enquires and complaints over telephone and via email
• Resolving any issues
• Knowing different product qualities and benefits to the customer
• Offering company information
• Promoting the business

Profile

The right candidate for Fashion Customer Service Advisor must be/have

• Passionate
• Enthusiastic
• An interest in the industry is desirable
• Excellent communication skills - both written and spoken

Job Offer

My client based in London is offering a competitive salary and excellent benefits for the right candidate.