Receptionist with excellent customer service skills - £21-23k

THE COMPANY: 

An excellent role has become available within a small friendly law firm. You will receive superb benefits and flexible working hours. 

THE ROLE: 

You will be working in a varied role as a as a receptionist / administrator. You will be expected to provide an excellent service both face to face and over the phone as well as a number of administrative tasks in the office.

• Opening and closing Reception at the beginning and end of every day
• Sorting and distributing incoming post, frank and make ready for collection all outgoing post.
• ·Ensure that all office equipment, including photocopiers, franking machine and letter folder are maintained in working order.
• Answering and re-routing telephone calls;
• Handle any “overflow” of credit control or service team calls, taking messages or generating copy invoices where necessary.
• Update member records in the CRM systems as required.
• Meeting and greeting visitors ensuring that they are directed to appropriate meeting room.
• Ensuring that all meeting are serviced according to requirements including the provision of lunches, refreshments and any equipment
• Ensuring that the appropriate levels of stock for stationery and kitchen supplies are maintained at all times.
• Liaising with the various suppliers to ensure that a high standard and competitive pricing is maintained
• Compile and dispatch information and new member packs as required
• Provide binding and laminating service as and when requested
• To carry out other duties as agreed with the CFO.

 
THE PERSON: 

The ideal candidate will be someone that has excellent communication skills, has a can do attitude, friendly, well presented and able to work autonomously.

• Similar experience in a similar role
• Able to multi-task and to prioritise workload.
• Exceptional telephone manner and interpersonal skills