Corporate Receptionist

Corporate Receptionist- City-Financial Services £23,000 - £25,000 + Benefits


THE COMPANY:

My client is a provider of independent financial advice and an independent investment management service to private clients and small to medium sized enterprises. They are looking for a corporate receptionist on a 3 month contract.
THE ROLE: 

Responsibilities and Accountabilities

• Based on reception; to answer all internal and external telephone calls in an efficient and courteous manner.
• Meet and greet clients, offer beverages and newspapers.
• Manage meeting room diary.
• Providing beverages and ordering catering for on site meetings.
• Deal with collections and deliveries, distribute as required.
• Arrange couriers and taxis.
• Arranging travel for staff.
• Assist with daily queries, both internal and external.
• Maintain standards of all front of house and client facing areas ensuring meeting rooms are presentable immediately before and after meetings.
• Assist with the archiving of client files; requesting files, creating new files on the computerised system, returning files.
• Sorting incoming post
• Processing unallocated post
• Franking outgoing post
• Order stationery for the office.
• Responsible for office equipment, fax, printers, copier and franking machine.
• Support the Facilities team by assisting with ad hoc duties as requested and dealing with local minor service contract providers over local issues or sourcing local suppliers etc
• Other ad hoc duties to support the office to include typing, preparing presentations, binding reports, assisting with mailings etc.
• Make suggestions where improvements could be made and report any issues to your Supervisor.
• Undertake a proactive role within the office to ensure the smooth running of that office and facilities within it.
• Work in an organised manner, keeping the work area tidy in line with company written standards.
• This role requires candidates to be immaculately presented, to have excellent customer service skills and to work to very high standards within their remit.

 

THE PERSON: 

For this position it is essential candidates have a stable work history and have been working within a Financial Services provider.

Skills and Qualifications

• Customer Service
• First class client facing skills.
• Ability to communicate with people at all levels confidently and professionally.
• Polite and articulate with a polished and professional approach.
• Enthusiastic and approachable.
• Excellent attention to detail.
• Strong IT skills
• Develops positive relationships with colleagues, internal and external customers. 
• Self motivated and resilient.
• Uses own initiative.
• Knowledge & Experience:
• Experience in a similar reception role in a corporate environment, with extensive switchboard experience and good IT skills.
• Experience in the Financial and Wealth Management field would be extremely beneficial.