Front of House Manager
- Recruiter
- Morgan Spencer Limited
- Location
- West End London
- Salary
- £25000 - £27000 per annum
- Posted
- 17 Oct 2016
- Closes
- 24 Oct 2016
- Ref
- DC/38970
- Contact
- Dylan Coote
- Job Title
- Receptionist
- Industry Sector
- Education
- Contract Type
- Permanent
- Hours
- Full Time
Front of House Manager
Piccadilly
£25,000 - £27,000
ABOUT THE COMPANY
Our client builds and invests in pioneering university technologies addressing global problems in healthcare, energy, engineering and the environment.
ABOUT THE ROLE
The primary purpose of this role is the Customer Service experience. Looking for someone who will care about the customer 100% off the time.
PRINCIPAL DUTIES AND RESPONSIBILITIES
· High standard of professional greeting and directing/escorting of visitors
· Assisting in and organising company’s events
· Provide support at events (i.e. involved in the organisation of and attending events)
· Direct incoming telephone calls
· Coordinate and manage meeting room bookings and monitor their use
· Prepare meeting rooms as necessary (inc. helping with AV equipment set up etc.)
· Prepare outgoing/incoming post and coordinate external deliveries
· Coordinate refreshments and catering
· Responsible for maintenance & upkeep of the Reception and communal areas
· Manage the general email account queries
· To be responsible for monitoring/ordering stationery
· Provide support at raising POs
· Booking and keeping track records of holidays
· Maintaining the SharePoint site for admin team
PERSON SPECIFICATION
· Strong interpersonal and customer service skills
· Professionally presented with a professional telephone manner
· Ability to deal with strong characters and manage time effectively
· Ability to interact effectively and professionally with staff at all times
· Proven organisational skills
· Ability to multi-task and deal with urgent queries professionally & effectively
· Ability to work with interruptions
· Experience in a previous customer facing role is essential
· Previous administrative office experience is desirable
· Working knowledge of MS Office.
Piccadilly
£25,000 - £27,000
ABOUT THE COMPANY
Our client builds and invests in pioneering university technologies addressing global problems in healthcare, energy, engineering and the environment.
ABOUT THE ROLE
The primary purpose of this role is the Customer Service experience. Looking for someone who will care about the customer 100% off the time.
PRINCIPAL DUTIES AND RESPONSIBILITIES
· High standard of professional greeting and directing/escorting of visitors
· Assisting in and organising company’s events
· Provide support at events (i.e. involved in the organisation of and attending events)
· Direct incoming telephone calls
· Coordinate and manage meeting room bookings and monitor their use
· Prepare meeting rooms as necessary (inc. helping with AV equipment set up etc.)
· Prepare outgoing/incoming post and coordinate external deliveries
· Coordinate refreshments and catering
· Responsible for maintenance & upkeep of the Reception and communal areas
· Manage the general email account queries
· To be responsible for monitoring/ordering stationery
· Provide support at raising POs
· Booking and keeping track records of holidays
· Maintaining the SharePoint site for admin team
PERSON SPECIFICATION
· Strong interpersonal and customer service skills
· Professionally presented with a professional telephone manner
· Ability to deal with strong characters and manage time effectively
· Ability to interact effectively and professionally with staff at all times
· Proven organisational skills
· Ability to multi-task and deal with urgent queries professionally & effectively
· Ability to work with interruptions
· Experience in a previous customer facing role is essential
· Previous administrative office experience is desirable
· Working knowledge of MS Office.
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