PA to General Manager

England, London, South East London
£30000 - £35000 per annum
02 Oct 2016
21 Oct 2016
Katy Brown
Job Title
Industry Sector
Contract Type
Full Time

A fantastic opportunity within the hospitality and catering industry to support the General Manager of a luxury hotel located in South East London.

Client Details

Luxury hotel part of a group of hotels and resorts spanning key locations around the world. This role is located in South East London.


PA to General Manager job description:

- Manage the daily appointments, administration and communication between departments for the General Manager
- Complete administration tasks as requested
- To prepare presentations and documents for the General Manager for meetings he is attending or chairing
- Attend meetings as required and take minutes; ensuring minutes are accurate and distributed in a timely manner
- To coordinate appointments and effectively file relevant documents
- To oversee the archiving of all relevant documentation
- Respond to Hotel complaints and complaints escalated to the General Manager; in liaison with the General Manager
- Respond promptly to telephone calls, letters and memos for the General Manager
- Proof read and ensure all administrative matters are correct before presenting to the General Manager for signature (MUST HAVE A VERY HIGH ATTENTION TO DETAIL)
- To ensure all files are accurate and sorted in an appropriate manner
- To ensure all Hotel licenses are in date and renewals are made in a timely manner
- To raise purchase orders and keep track of any purchase orders raised


PA to General Manager profile:

- Experience in a similar organisation (5 star hotel or luxury brand) at Executive level
- Intermediate to advanced Microsoft Office
- Immaculate & professional business appearance
- Able to work flexible hours when required and ability to attend hotel events and functions
- Reliable and consistent, able to exercise discretion

- Effective scheduling skills with ability to manage and meet deadlines
- Ability to build rapport with both internal and external customers
- Desire to understand the activities of other departments in order to better support the business needs
- Ability to communicate at all levels effectively and professionally
- Understanding on when to escalate a problem
- Able to push back

-Experience in the hospitality and catering industry

Job Offer

This PA to General Manager temporary position will be to start on Monday 17th October and will be ongoing. The salary will depend upon experience. The ideal candidate will have previous experience working in a similar role in a hotel. It is essential that you have worked in the hospitality and catering industry.