Eleanor is a Senior Personal Assistant at OFGEM and was a finalist in the 2015 SecsintheCity PA of the Year awards.
How did you become a PA?
I studied for what is then RSA PA qualification – covering all the basics – typing, shorthand, business studies – you have to remember this was in 80’s but subsequently I have studied updated qualifications and am now a proud Fellow of the Institute of Administrative Management
What have been some of the highlights of your career?
I was PA to the Double Olympic champion Dame Kelly Holmes from 2008-2012. It was hugely rewarding, very hard work and the most exciting time of my career
How have you seen the role of a PA change throughout your career?
A PA is the right hand man/woman –my boss calls me her ‘conscience’ because we are thinking on their behalf all the time. The days of word processing are over. Instead the PA is planning and attending meetings, managing projects, developing stakeholder relationships and drafting high level correspondence
PAs are very busy; how do you manage to achieve a good work life balance?
I take a 30 min break every day – it makes me much more effective. I sing in a Choir every Wednesday evening and this ensures I leave on time.
What top tips can you share with other PAs?
Never stop developing or looking for the next move – be prepared – you never know what is round the next corner but at the same time, embrace change.