Download the SecsintheCity 2021 Audience Insight Report today

Written by: Imogen Hartley
Published on: 7 Jun 2021

How did 2020 affect the salaries and working lives of Business Support professionals? Download the SecsintheCity Audience Insight Report today to find out.

Report thumbnail 2021

At the beginning of 2021, we asked over 1,000 Personal Assistants, Executive Assistants and other business support professionals to tell us about their experiences of the past year, the details of which have informed our 2021 Audience Insight Report. 

This year’s survey responses revealed the wide range of professionals using SecsintheCity, from Executive and Personal Assistants to Administrators, Secretaries and Office Managers. Despite 81% of our respondents already holding 6 years of experience, no level of skill or experience could have fully prepared our audience for the events of last year.

A key takeaway from this year’s report is the relationship between tenure in role and salary. Interestingly, staying in one role for more than 6 years appears to result in lower pay – perhaps a driving force behind respondents’ inclination for frequent career moves. 45% of our audience have been in their current role for just 1-3 years, and a further 17% have started a new job in the last 12 months. 

In a year unlike any other, this year’s Audience Insight Report also explores the effect of the COVID-19 pandemic on the working lives and salaries of business support professionals. 27% of our audience were placed on the furlough scheme while 29% felt their job security was at risk, with the pandemic cited as the main factor.

Download your own copy of our Audience Insight Report to discover more statistics and stories from an unprecedented year for the Business Support profession. 

Download the survey