An interview with Amy Franklyn, EA at Bird & Bird LLP - Winner of Legal PA of the Year 2018
Last year, Amy Franklyn won the Legal PA of the Year Award for her fantastic achievements in her EA role Bird & Bird LLP. As well as managing an 11 strong team, Amy also established the Bird & Bird PA network in London, the first of its kind in a law firm.
This supportive network has encouraged over 80 PAs from across the business to share information and collaborate with one another, which is especially valued in the often demanding, high pressure world of the legal sector.
In this interview, Amy shares insights into her career as an EA and describes her experience of the PA of the Year Awards:
How did you become an EA?
I always knew I wanted to have a career in Law. I just didn't know what. I started off at a US Law firm working for a very busy but supportive partner who saw my potential early on. I regularly attended client meetings with her and on occasion, travelled overseas. Those were the days! I then worked my way up through the ranks I suppose. It hasn't always been fun and games though. I remember working in a firm where I didn’t see daylight for 7 months - in the office by 7am and rarely finished work before 10-11pm – sometimes later. It's not like that now.
What’s great about your job at Bird & Bird LLP?
I would say my job at Bird and Bird is flexible. They are very supportive in allowing me to do all the additional things I like doing to enhance my own career and personal development. They have also been very supportive in allowing me to do further studies. I am currently studying Level 3 in Leadership and management which I am hoping to finish by summer 2019. I also speak at conferences, help PAs with career development and help clients with various projects. I have a great team of PAs who I manage who are highly supportive as well which helps a lot. They are fabulous.
What’s your secret to being organised and juggling lots of priorities?
Is an EA ever 100% organised? I always say that you only have time to be completely organise yourself (and others) if you have the time. I believe that in a busy, demanding role - things never go to plan. My top tips would be to:
- Plan ahead as much as you can
- Break things down into smaller tasks and delegate to your team
- Not stress about the things you can't control
- Leave gaps in between your boss’s meetings – if they’re not stressed then neither will you be – plan together
- Have regular catch ups so you know what's what in your boss’s life
- Your boss’s role is your role so make it your business to know everything you can – knowledge is everything
Did you always have an interest in law? What made you decide to become a Legal PA?
Yes, I did. I loved watching crime programmes when I was younger. I initially went to university to study Law after my AS Levels and Legal Business Course, but soon realised I didn't want to be a lawyer but wanted to be around them (so much so, that I live with one).
The judges praised you for establishing the Bird & Bird London PA network, can you tell us what made you decide to setup the network and how you went about it? What advice would you give to someone who wants to do the same in their business?
As a manager, career development and giving others the opportunities I had is the most important thing for me. You have to be able to motivate your team and keep them happy whilst trying to run a flexible but fair ship.
I attended a couple of seminars where establishing internal networks where a key topic. I suppose it was a challenge for me, especially working in a law firm so decided to do what I can and it just happened (obviously with a lot of work and a good team as well).
How did you find the application (where applicable) and interview for PA of the Year?
I was shocked to receive the e-mail to say I had been nominated (so shocked that I e-mailed to check they had the right person). I really enjoyed the interview – the judges were so nice and genuinely interested in my role. There were smiles all round for the whole interview and I could tell the judges liked what I had done. At the end of the interview, the judges said they would see me at the Ivy. Have I made it to the next stage I thought? The answer was "YES". Wow, down to the final. I was so pleased. I immediately called my parents to tell them.
Tell me about the night itself.
It was lovely – very well planned. I felt really special. Everybody took the time to speak to me and congratulate me on my nomination. I met some other fabulous EAs who all deserved to be there. The food was delicious as was the company. I was papped all night. Think Julia Roberts in Hollywood and you're there. She is my favourite so she deserved a mention.
The awards were done in reverse order so 3rd to 1st place. As the Legal award started, they began to read profiles of all the nominations. The first one started. My boss whispers to me – "that's not you"! The second started – we were unsure but by the time it had finished, he whispered again! "That is not you either, you have WON"! They started to read my profile and I looked at my boss and smiled. It was me! It was really nice hearing somebody else talk about me like that – It is always nice when somebody recognises your efforts!
How did your colleagues react?
My colleagues were pleased and said it was well deserved. They could all understand why I had won the award. I think it is safe to say there was an element of proudness amongst them which was really nice. I had a lovely card from my bosses which was a lovely touch and some great messages from old colleagues, old bosses and old team mates. It really was a special time.
What piece of advice would you give others for achieving success as a PA or EA?
Be positive, don't expect and just keep working. Even though you may not realise - your hard work and efforts are noticed by the right people. Try not to worry what others think, especially those that don't matter. If you have an idea, speak about it. Take risks and try it. It doesn't matter if you make mistakes – you learn from them. Always surround yourself with like-minded people who you aspire to be like. I did!
If you know an exceptional Legal PA, why not submit a nomination for the PA of the Year Awards today?