German Speaking Customer Service Advisor
- Recruiter
- HYF Secretarial (SITC)
- Location
- Glasgow, Glasgow City
- Salary
- £10 - £11 per hour
- Posted
- 22 Mar 2017
- Closes
- 19 Apr 2017
- Job Title
- Customer Services
- Industry Sector
- Fashion
- Contract Type
- Temporary
- Hours
- Full Time
German Speaking Customer Service Advisor
Ongoing Temporary Role
£10 - £11 per hour
Cambridge, UK
A leading company in the fashion industry is looking for an ambitious, passionate Customer Service Advisor who’ll strive to go above and beyond for their customers.
As a member of the Customer Support team, you’ll be in direct contact with the customers, representing the brand in all you do.
Most of all, you’ll be able to empathise with a customer in need and enjoy troubleshooting to find them a solution.
You should be confident, hardworking, but also know how to have fun.
Fluency and excellent written language skills in German and English are required for this role.
What you’ll do
- Provide great phone and email based customer support
- Find clear and concise resolutions to any issues
- Work with lots of other parts of the business
- Be a main avenue of support to customers and the rest of the business
- Contribute to and become part of a fast-moving support centre
- Work from their office in central Glasgow
Who you are
- Fluent in both English and German
- Ambitious
- A good decision maker with great attention to detail
- Excellent at finding a solution to any problem
- Calm and diplomatic
- Interested in fashion a
- Excellent at written communication
- Obsessive about quality and always wanting to improve
- Welcoming of feedback