Resource Coordinator/ Scheduler

Project Assistant - talent management consultancy

The Project Assistant will be responsible for scheduling professional services talent for client assessment delivery work, based on assignments provided by their manager and requests from internal or external clients. Project Assistant will be scheduling all assessments that take place in the London office, both for the internal team and team members from the offices globally.

Duties of the Project Assistant;

• Act as an expert in scheduling requirements for assessments and 360 feedback
• Align internal resources (e. consultant expertise) with client needs
• Respond in a timely manner to internal scheduling request
• Work directly with client contacts to schedule delivery work when appropriate (e., transactional, high-volume annuity business such as individual assessments
• Utilise pre-determined assignments and scheduling criteria to maximise resource efficiency
• Update and maintain all necessary tracking databases
• Implement complicated, multi-step process to schedule assessment
• Assign resources for delivery work in SAP
• Be knowledgeable about the capacity level and current projects of the resource pool
• Utilise client management data to satisfy specific client needs/preferences

EDUCATION & EXPERIENCE

• Bachelor's degree or equivalent additional experience
• 2+ years of logistics coordination/event planning/staffing experience, especially calendar management of multiple people in remote locations
• High attention to detail
• Strong customer service focus
• Ability to be adaptable and manage stress in a fast-paced, ambiguous environment
• Ability to build and foster relationships with cross-functional and remote teams, at all levels of the organisation, both internally and externally
• Key strengths:
• Attention to detail
• Lateral thinking & problem solving
• Relationship building (face to face, virtual and multi-cultural), strong enough to manage relationships with senior stakeholders
• Initiative
• Quick learner
• Resilient
• Composed

This is to start asap and will be until the end of April 2019 (may extend)

Successful candidates will be contacted within 5 working days

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.