Sales Executive wanted at luxury Harley Street Clinic

This high end, private, luxury clinic in the heart of Harley Street is looking for someone with excellent client facing skills to be a Client Co-ordinator. The purpose of this role is for all their HNW patients to have a coordinator that can help them and follow them through their journey from first contact to continuing aftercare. The primary goals of the Client Coordinators are to reach their booking targets and at the same time deliver outstanding patient care. The clinic provides a very personal service and they do not want pushy/sales type co-ordinators. They want people who are friendly, empathetic, well presented, approachable and able to multi-task. The role involves: Answering queries on the phone Meeting with the patients at their initial consultation and guiding them through their first visits and making them aware that you will be their contact person if they have any queries in the future Booking surgical appointments and consultations Invoicing patients Ensuring all the client’s needs are met while visiting the practice Updating all records on the patient database as appropriate Playing an active part in the maintenance of a supportive learning environment within the clinic Completing the end of day administration Hitting monthly targets The ideal candidate will have a minimum of 2 years experience in customer facing roles, be a self starter and have excellent verbal and written communication skills. Sales experience would be beneficial plus clerical and administrative experience using computers (and knowledge of Word, Excel and Outlook). This role does not involve cold calling. It is more about nurturing relationships, being a people person and having fantastic communication skills. Once targets have been met, there is a commission structure which presents very good earning capacity. You would be part of a fun and friendly team in beautiful offices. Please note that it will be requires that this person works on a Saturday in exchange for a day off in the week.