Sales & Hospitality Assistant

For nearly 150 years we have been fulfilling our vision of inspiring artists and audiences worldwide with the magic of the iconic Royal Albert Hall; creating life-enriching, unforgettable experiences for everyone. Hosting 390 events a year in the main auditorium and more than 800 in other smaller spaces, the Royal Albert Hall stands true to its original purpose of promoting the Arts and Sciences. As a charity, the Hall is dedicated to maintaining the Grade I listed building and giving access to all.

Our vision and values

Our vision is to inspire artists and audiences worldwide with the magic of the iconic Royal Albert Hall, creating life-enriching, unforgettable experiences for everyone. The Royal Albert Hall is more than just a building. Together we are…

One team. Passionate. Open to all.

The role

An exciting opportunity has arisen for a Sales and Hospitality Assistant to join the Hospitality Team at the Royal Albert Hall.

The role is integral to the Hospitality Team, providing essential administrative and logistical support primarily to the Sales Executive with private events. The Hospitality Team is responsible for developing, selling and delivering hospitality package experiences and private room hire events. The hospitality team also work with the Hall’s in-house caterer, who operate all bars, restaurants and events in the building to ensure we are delivering the best possible experience across all hospitality areas. The team aims to deliver the best possible customer service and achieve challenging financial targets. This role provides support in all areas to help the team achieve its goals.

Key aspects of the role will include assisting with all incoming enquiries to the team for hospitality packages, room hire and the wider hospitality offer, supporting the Hospitality Sales Executive by responding to simple sales enquiries and prioritising incoming enquiries and supporting the Hospitality Sales Executive in the process of researching and identifying leads.

The person

The ideal candidate will be self-motivated with an efficient, organised and methodical approach, have excellent attention to detail, be able to work under pressure, prioritising work to meet tight deadlines and have sales and marketing experience. Experience of working in hospitality and being educated to degree level or equivalent is desirable.

To see the job description for more detailed information about this role and to apply, please click the Apply button below.

Closing date: Midday on 3 August 2017.

No agencies, please.

The Royal Albert Hall is a registered charity (no. 254543) and strives to be an equal opportunities employer.