Customer Service Assistant - 12 month maternity cover fixed term contract
- Recruiter
- PA London
- Location
- London (Central), London (Greater)
- Salary
- £25,000 - £28,000 pa
- Posted
- 18 Jul 2017
- Closes
- 02 Aug 2017
- Job Title
- Customer Services
- Contract Type
- Contract
- Hours
- Full Time
Our client has the UK franchise for a design-led innovative flooring brand. They are a small team who now need a hard working, motivated and personable individual to join their fast growing company.
This is a busy and varied role within a small, friendly showroom environment based in Clerkenwell.
Key responsibilities will be:
- Answering the phones
- Processing customers orders
- Checking stock / reservations with the Swedish manufacturer
- Placing Purchase Orders
- Raising VAT Invoices
- Monitoring deliveries within the UK
- Updating Order Processing & CRM database
- Holiday Cover for Sales Support & Showroom – sending samples and quotations and assisting with clients in the showroom
- Assisting the Customer Services Manager with ad-hoc tasks as required
They are looking for an enthusiastic, well presented, trustworthy person who takes pride in their work and has an excellent eye for detail in their written communication. Proven customer services experience is essential and excellent telephone skills are required.
You will need to have good IT & numeracy skills.
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