Customer Service Assistant - Fashion

Iconic fashion brand based in West London is looking to recruit a results-driven Customer Care Assistant who possesses outstanding communication skills. This is a fantastic opportunity to join a globally renowned and exceptionally successful luxury fashion brand on an initial 2 month temporary basis. Reporting to the Customer Care Manager, you will be working as a brand ambassador ensuring that all queries are dealt with professionally and to the highest possible standard.

Responsibilities will include:

• Dealing with an extremely high volume of calls in a polite and friendly manner
• Processing customer orders
• Tracking deliveries
• Providing detailed product information
• Processing returns
• Resolving complaints ensuring customer expectations are met
• Administrative duties

We'd love to hear from you if you are a natural problem solver with a driven and self-motivated work ethic. This is a truly exciting opportunity to join a company who are enjoying on-going success and based within a beautiful West London head office. This role is fast-paced and varied and sits within a highly supportive and sociable team! It is essential that applicants are available to start work immediately and who are happy to commit to temporary bookings.

PLEASE NOTE: Due to the high volume of applications we receive we are unable to respond to everyone. If you have not heard from us within 5 working days of sending your CV then unfortunately you have not been shortlisted for the position you have applied for.