BSO - Manchester
- Recruiter
- KennedyPearce Consulting
- Location
- England, Greater Manchester, Manchester
- Salary
- £18000 - £24000 per annum + Pro Rata
- Posted
- 04 Jul 2017
- Closes
- 28 Jul 2017
- Ref
- BBBH10861
- Contact
- Tina Byrne
- Job Title
- Administrator
- Contract Type
- Contract
- Hours
- Full Time
Our client a prestigious independent government body is looking to recruit an experienced Business Support Officer to support the Investigation Team, based in Manchester
About the role
- Provides regular and ad hoc administrative support to Investigators (working with other business support in the directorate to provide support to all the directorate teams). This includes production of standard letters and tailored letters, reports under the direction of investigators; routine telephone/email contact with complainants and organisations in jurisdiction; and photocopying and scanning
- Manages cases awaiting allocation to an Investigator, including routine contact with complainants in a wide range of circumstance, including those with communication difficulties; the provision and analysis of information about cases awaiting allocation
- Provides information to Manager on team and individual performance
- Monitors and pursues compliance with recommendations, and escalates cases for Investigator/management intervention as appropriate
- Gathers, monitors, pursues and organises evidence for Investigators as required and escalates cases for Investigator/ management intervention as appropriate
- Archives cases
- Enters manager's decisions on cases on casework system as and when necessary
- Prepares preliminary work on FOI/DPA and course of business requests for information
- Conducts precedents checks, under Investigator's guidance
- Books and minutes internal and external meetings, as required
- Maintains an accurate record of own actions in the casework management system
- Acts as LIRA, if required
- Books travel
- Maintains team/directorate entries on intranet
- Provides ad hoc administrative/business support for Director/Assistant Directors as required
- Other ad hoc tasks as required
CV to the client by Wednesday 24th May
Interviews with the client 2nd June
Availability to commence 5th June.
Duration: 6 months FTC / Salary: £18,413- £24,912 (dependant on experience)
For an immediate registration please forward your details immediately
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