Account Manager - Video Marketing Agency

This is an amazing opportunity for a bright, motivated and organised Account Manager / Project Manager to join a dynamic digital communications and video marketing agency based in North London.

This agency helps clients engage with target audiences through personalised video to help drive user acquisition, client on-boarding, growth or retention. 

What does the role involve

This diverse and exciting Account Manager role is split into three main areas: Project Management, Social Media Marketing and general responsibilities working with the team to help grow the business. 

The day to day responsibilities 

Account & Project Management

• Be responsible for overseeing the delivery of service for your allocated client accounts
• Propose creative concepts for personalised and interactive video content
• Ensure effective client communication daily
• Meet with clients to hold brainstorm sessions and present storyboards
• Continuous research of industry and market trends
• Manage video campaigns from start to finish (from initial consultation through to post-campaign client support and case study production)
• Create project plans and Statement of Work documentation for the client at the start of each project and ensure these are adhered to for the duration
• Work alongside client resource manager to create scripts and storyboards
• Raise invoices at completion stage of project
• Grow account revenue/engagement and generate repeat campaign interest

Social Media Marketing

• Provide suggestions and help run subsequent social media campaigns
• Pro-actively seek opportunities for the company to appear in publications or in other forms of media e.g. blog posts/magazines
• Post content across all of the company social media channels
• Seek opportunities for the company to enter relevant awards or attend events

General responsibilities

• Update team on current projects and status of each campaign during morning team meetings
• Pro-actively seek improvements and new opportunities for the company’s services
• Escalate and manage any issues internally through to client resolution and satisfaction
• Work in accordance with company policies and procedures

The ideal candidate's qualifications & skills and personality

• Educated to degree level
• Excellent verbal and written communication skills
• Effective listening skills
• Strong administration skills
• Very good understanding of Microsoft Word, Excel and PowerPoint
• Methodical with good attention to detail
• Strong organisational skills
• Project management capabilities
• Be able to generate innovative and effective solutions and added value to both meet and exceed client requirements
• Able to cope with multiple projects at one time
• Team player; able and willing to assist other members of the team and to contribute towards common team objectives
• Flexible and able to cope under pressure
• Excellent knowledge and practical understanding of LinkedIn and other social media
• Prior experience in account management, working for an agency or in client communications is preferred
• Must know how to operate a popcorn machine!

The benefits and perks of working at this company

• Cool offices, cinema room, popcorn machine, foosball table.
• Work events every 6 weeks – recent events have been a pub quiz and Zombie Escape room.
• International team – Portuguese, Italian, Greek, Romanian, Hungarian, Syrian, Canadian, English.
• A company that is growing quickly! This candidate can get involved at the beginning.
• Working with high profile clients such as Deloitte, PwC, AMEX, Experian, Kwik Fit, L&G, etc.