Client Relationship Manager - Luxury Brand - Northwood
- Recruiter
- Morgan Spencer Limited
- Location
- Northwood
- Salary
- £23000 - £28000 per annum
- Posted
- 02 Jun 2017
- Closes
- 30 Jun 2017
- Ref
- Northwood
- Contact
- Lesley Holden
- Job Title
- Administrator
- Industry Sector
- Beauty
- Contract Type
- Permanent
- Hours
- Full Time
Client Services Executive
£23,000 + £5k Bonus
Northwood
Our client, a highly progressive Luxury Company based in Northwood, are looking for a Client Relationship Manager who is confident liasing with High Net Worth Individuals and providing a 5* Service. The successful individual will have office based experience and would have used a CRM System.
The Role
Handling inbound telephone calls from new and existing customers
Handling enquiries received online (website, social media, partners)
Answering questions and auctioning general queries
Regularly updating the internal CRM system
Maintaining regular contact with the customers
Liaising with the clinical team and reporting any serious issues
Ensuring that customer’s issue is resolved in a timely manner
Gaining customer satisfaction with all queries
The Person
Excellent communication skills
Ability to work under pressure
Experience in a telephone customer service based role is essential
Confident on the telephone
Ability to maintain professionalism at all times
Strong literacy skills
Attention to detail
Passionate about delivering high levels of Customer Service
Our mission: To be the leading Executive Secretarial & Support recruitment consultancy in London, for employers and jobseekers alike. To receive regular updates of our current vacancies why not set up job alerts.
Our REFER and be REWARDED scheme is about recognising and thanking you for telling your friends, family or colleagues about our services and how we could help them. The rules are simple: Refer a friend or colleague who is not already registered with Morgan Spencer. If we place them in a permanent role, we will reward you with £150 of Gift vouchers of your choice. Remember there is no limit on the number of referrals you can make, and therefore the rewards you can claim!!!
EQUAL OPPORTUNITIES Morgan Spencer Recruitment is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective of gender, race, colour, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for dependents, age, religion/beliefs, or any other reason which cannot be shown to be justified.
CONFIDENTIALITY: All applications are dealt with in strictest confidence and will be processed in accordance with the Data Protection Act 1998
Morgan Spencer Limited, registered in England & Wales No: 4254114
£23,000 + £5k Bonus
Northwood
Our client, a highly progressive Luxury Company based in Northwood, are looking for a Client Relationship Manager who is confident liasing with High Net Worth Individuals and providing a 5* Service. The successful individual will have office based experience and would have used a CRM System.
The Role
Handling inbound telephone calls from new and existing customers
Handling enquiries received online (website, social media, partners)
Answering questions and auctioning general queries
Regularly updating the internal CRM system
Maintaining regular contact with the customers
Liaising with the clinical team and reporting any serious issues
Ensuring that customer’s issue is resolved in a timely manner
Gaining customer satisfaction with all queries
The Person
Excellent communication skills
Ability to work under pressure
Experience in a telephone customer service based role is essential
Confident on the telephone
Ability to maintain professionalism at all times
Strong literacy skills
Attention to detail
Passionate about delivering high levels of Customer Service
Our mission: To be the leading Executive Secretarial & Support recruitment consultancy in London, for employers and jobseekers alike. To receive regular updates of our current vacancies why not set up job alerts.
Our REFER and be REWARDED scheme is about recognising and thanking you for telling your friends, family or colleagues about our services and how we could help them. The rules are simple: Refer a friend or colleague who is not already registered with Morgan Spencer. If we place them in a permanent role, we will reward you with £150 of Gift vouchers of your choice. Remember there is no limit on the number of referrals you can make, and therefore the rewards you can claim!!!
EQUAL OPPORTUNITIES Morgan Spencer Recruitment is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective of gender, race, colour, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for dependents, age, religion/beliefs, or any other reason which cannot be shown to be justified.
CONFIDENTIALITY: All applications are dealt with in strictest confidence and will be processed in accordance with the Data Protection Act 1998
Morgan Spencer Limited, registered in England & Wales No: 4254114
Not what you're looking for? Get headhunted for relevant jobs.
Upload your CV
More searches like this
Not what you're looking for? Get headhunted for relevant jobs.
Upload your CV