Sales Support Coordinator
- Recruiter
- LMA Recruitment
- Location
- England, London
- Salary
- £20000 - £26000 per annum + benefits
- Posted
- 30 May 2017
- Closes
- 27 Jun 2017
- Ref
- JH290517
- Contact
- Jenny Hamilton
- Job Title
- Administrator
- Industry Sector
- Media
- Contract Type
- Permanent
- Hours
- Full Time
A leading publishing company requires a bright, ambitious Sales Support Coordinator to support their sales team with a range of administrative duties. This is a great opportunity to gain experience within a global organisation and work with a friendly and sociable team.
Key Responsibilities
- Support the EMEA sales teams in the pre-sales cycle, through lead qualification and contract processing for fulfilment and invoicing
- Assist the sales team to create and maintain accurate customer records in their CRM system
- Act as a first-point of contact for client administrative enquiries by email or phone, relating to invoicing, print deliveries and contracts
- Support field sales executives with a comprehensive support service, including handling first line enquiries on internal systems
- Provide reports from CRM system for sales teams
- Act as a global sales support function working closely with the Sales Support teams in New York and Hong Kong to deliver excellent service
- Liaise closely with internal departments to resolve customer queries - creditcontrol, customer service and circulation departments
- Ensure all sales support tasks are completed accurately and to specified deadlines
- Contribute to adhoc projects, reporting & data analysis as and when required
- Ensuring that all stationery, office supplies, business cards are ordered in good time.
Skills and Experience
- Previous administration experience within an office environment is essential
- CRM systems knowledge and experience - preferably SalesForce
- Good knowledge of Microsoft Office
- Good interpersonal and communication skills
- Detail oriented, thorough and accurate
- Proven influencing and problem solving skills
- Well developed planning and organisational skills
- An ability to work using own initiative as well as part of a team with a mature approach
- Adaptable and able to demonstrate flexibility in a fast changing environment
- A client focus
If you possess the relevant skills and experience, please submit your CV today
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