Bookings Coordinator – Hospitality, Events Recruitment Firm – Oxford - £22k-£25k + overtime

Creative, sociable, entrepreneurial, client focussed Events/Hospitality recruitment firm based in Oxford are looking for  confident, outgoing, highly organised, self motivated Bookings Coordinators (similar to a Recruitment Consultant without the hard sell!) to join their  expanding team.  In this fast-paced, full-time role you will proactively manage all processes involved with booking Temporary Workers to client assignments, in order to fulfil our client's requirements and ensure smooth operations at each event.  

There are currently four live vacancies for this role which has huge scope to get involved in prestigious client across London including high end hotels, restaurants, high net worth celebrities and VIPs so you will get amazing exposure to an interesting, exciting client base which you will account manage. 

Key duties:

• For each event, you will hand-pick the most suitable staff and use your exemplary phone manner (and powers of persuasion!) to get them booked in as quickly as possible.
• You will ensure they have full details including: where, when, who, any presentation requirements and anything else they need to know to be on time and have a great time on the day! 
• You will also be instrumental in ensuring that any changes are followed up to keep things running smoothly, and (as well as the main office/phone-based duties) for spending time out onsite connecting with our staff and our clients, conducting check-ins and working the occasional shift - so there is plenty of variety in this role and you are sure to be kept busy! 
• Manage and deliver the induction cycle for successful applicants including conducting interviews, inductions and training sessions as required.
• Ensure that all Temporary Workers are Authorised to Work at all times.
• Ensure compliance with our equal opportunities, health and safety and other company policies and rollout new legislation / policies as appropriate.
• Proactively maintain and develop the company’s computerised customer and employee database.
• Process client orders and enter client assignments to the Booker System.
• Book suitable Temporary Workers to client assignments and manage ongoing requirements including such amendments as may be required.
• Ensure that the administration and record keeping required of the position is completed accurately and on time to adhere to all specified procedures, processes and standards.
• Produce worksheets prior to events and entry of staff hours and expenses as required thereafter in preparation for payroll processing.
• Monitor and report on activities and provide relevant management information including timesheet management as required.
• Liaise and attend meetings with other company functions necessary to perform duties and aid business and organisational development.
• Increase the pool of available hospitality/events/waiting staff by proactively contributing to recruitment initiatives and strategies.
• Identify and suggest improvements to new and existing procedures.

Ideal candidate:

• First class administrator, with exceptional organisational and interpersonal skills.
• Immaculately presented, articulate, courteous and enthusiastic with excellent English and a positive attitude. 
• Previous Recruitment/HR/hospitality or events experience beneficial but not essential
• Able to deliver impeccable service to client at all times
• Flexible, adaptable to change, highly self motivate and a true problem solver
• Unflappable, able to multi-task and work to tight deadlines under pressure
• Used to working with demanding clients and remaining calm under pressure
• An outgoing, sociable, fun, engaging with a naturally extrovert personality – any actors/actresses/drama students are particularly well suited personality wise to these roles!!!
• A caring nature and someone who enjoys creating opportunities for your team

Hours: 8.45-6pm but flexible depending on work load, paid overtime during peak seasons

Benefits:

• 20 days holiday
• Beer/wine fridge
• Given half a day off for birthdays
• The company has seasonal parties which all staff attend
• If you have to work after 6pm on an event for a client you will receive an overtime rate or time off in lieu when it is peak season
• During quieter months often leave at 4.30pm
• Yoga in the office on Thursday nights
• Massages during peak season
• Mind gym to develop and train staff
• Annual cycle ride to Paris so for any sporty types this would be great
• Mentorship/buddy programme for all staff upon joining
• Open door policy

This is an excellent opportunity to join a sociable, dynamic team within the events / hospitality recruitment sector where you can develop your career and work with amazing clients.

ANGELA MORTIMER ACTS AS A RECRUTIMENT AGENCY FOR THIS ROLE. IF YOU ARE ALREADY REGISTERED PLEASE CONTACT YOUR CONSULTANT DIRECTLY TO HIGHLIGHT YOUR INTEREST IN THIS POSITION.