Customer services B2B - Danish/Swedish speaking

Our client is a market leading international technology company who are expanding their EMEA customer service support team and they are urgently seeking additional Danish or Swedish speaking customer services / sales administrators for a business to business role. This is all exclusively within a B2B environment so not a call centre type role but more client liaison and order support assistance.

Dealing with B2B clients in the Swedish or Danish market directly, you will be responsible for internal and external communication in Danish and Swedish with B2B clients, customer services, order management, account management, order fulfilment and product support on the relevant Danish or Swedish accounts.

You will ideally have previous experience in customer service, order processing, order fulfilment and general support for the existing customers to maximize customer satisfaction and service delivery.

Profile

• Perfect fluency in written and spoken English and Swedish or Danish
• Solid experience providing customer services, order processing, order fulfilment, essentially in a product support and/or order dispatch environment
• Experience working in an online customer support, customer services, customer care, sales administration, client support or account management dealing with products is a must for this position
• Solid knowledge of Microsoft operating systems and Oracle is a plus
• Great team player with strong communication skills

To apply, please send your CV in Word format to Guido. If you have applied for any other languagematters vacancy there is no need to re-apply, as your CV will be considered for all vacancies that match your language skills and work experience.

We work constantly to provide equal opportunities for all, regardless of age, gender, ethnicity, social background, religion, disability or sexuality.

NB: Candidates must be eligible to work in the UK or hold a valid work permit. Please note that we contact successful candidates within 3-4 working days. Language Matters is acting as an employment agency in relation to this vacancy.