PA - EMEA Retail - Maternity Cover

Role Purpose:

To provide highly efficient personal assistance to the EMEA Retail – Cross Boarder team.

This role will be working within a wide team who work in both the UK and abroad. The ideal candidate will have a variety of responsibilities, as listed below, as well as the opportunity to get involved with business analytics, such as managing and developing KPI’s and support in tracking the behaviour and business of competitors, including revenue and head count.

Key Responsibilities

• An understanding of the team’s priorities including extensive diary management.  This involves organising travel (including itineraries), client and internal meetings, lunches and dinners
• Organisation of internal and external events including client entertaining and network events
• Effective “gate keeping”: managing all incoming communication (including phone calls, voicemail and e-mail), efficiently establishing priorities and ensuring that all correspondence and enquiries are processed in an accurate, professional and timely manner
• Creation of Powerpoint presentations and pitches from scratch to a high standard
• Preparation of outgoing correspondence and various other documents (including mailshots) including internal communications
• Event formulation and management; such as MAPIC, ICSC Retail Connections and European Conference, and Shopping Centre Forum
• Typing, amending, formatting and binding reports, as well as audio transcription
• Collation and distribution of external client publications using a tailored marketing programme
• Full management of filing/e-filing
• Meet and greet clients, including booking meeting rooms, equipment and organising refreshments as necessary.
• Communicate with the team, ensuring a high level of awareness of current priorities and whereabouts
• Travel, invoice and expenses management
• For specified clients (including VF Corp and NIKE) support team in the management of these, including reporting, tracking their progress, joining regular calls

Person Specification/Requirements

• Prior PA/Secretarial experience
• Experience of working with internal/external clients
• Ability to prioritise and act on own initiative
• Ability to work proactively and cooperatively.
• Able to work to deadlines and have a flexible approach
• Being “one step ahead”, i.e. knowing where they need to be, when and with the right paperwork in hand
• Extremely professional and approachable
• Discretion and sensitivity around confidentiality
• Excellent IT skills: Excel, Word, Outlook and Power Point (production of high quality documents, reports and correspondence, diary and email management in Outlook)
• Excellent organisational skills and exceptional attention to detail
• Excellent communication skills: spelling, grammar and telephone manner
• GCSE’s – Maths and English Language – minimum C grade

ABOUT CBRE

CBRE is the world’s leading commercial real estate services firm with offices located around the globe. CBRE currently employs roughly 70,000 people worldwide, with 2,500 working in the UK. The company’s core services include property sales, leasing and management, facilities and project management, investment management and, research and consulting. In Central London, CBRE advises on more commercial property than any other adviser and across the United Kingdom with offices in Aberdeen, Birmingham, Bristol, Edinburgh, Glasgow, Jersey, Leeds, Liverpool, Manchester, and Southampton.