Salesforce Administrator

My client, a Research firm in the City of London, is seeking a Client Services Administrator to support the Client Services Team, with Salesforce experience, to join their busy team and fantastic company.

The role:

* Data management for multiple systems and platforms
* Compiling board reports under the direction of CSM or Sector Head.
* Email clients with copies of their newly published research, whilst investigating their current service provision.
* Point of contact for client queries of an administrative nature
* Attending annual and quarterly client review meetings. All action points which result from the meeting should be assigned as tasks on Salesforce and followed up.
* Follow the onboarding process for all new clients, ensuring client details are correct across all Edison platforms including but not limited to Salesforce.
* Producing and formatting client onboarding documentation
* Identify opportunities for improvement of client service, reporting and procedures.
* Answering telephone queries
* Assisting with Reception cover on an ad hoc basis.



Skills and experience:

* Confident and professional manner.
* Strong interpersonal skills with a positive, proactive attitude who will 'go the extra mile' to achieve results.
* High attention to detail and a passion for accuracy.
*Extremely organised with an ability to work to tight deadlines.

If you have the relevant experience please apply direct.


Crone Corkill is a service driven recruitment consultancy.