Client Administartion Team Leader

Location
England, Berkshire, Reading
Salary
£26000 - £27000 per annum
Posted
21 Apr 2017
Closes
19 May 2017
Ref
13820786/001
Contact
Isabella Hart
Job Title
Customer Services
Industry Sector
Accountancy
Contract Type
Permanent
Hours
Full Time

Our client is looking for a Team Leader to join their Client Administration team based in Reading with some travel to Gatwick and Southampton.

Client Details

Based in reading, the Team Leader will be part of a market leader in the Accountancy industry. They are a name that is well recognised globally and have a great commitment to their staff.

Description

The Client Administration Team Leader will:

* Manage the optimal resourcing of the Client Administration staff by monitoring coverage on client accounts, overtime and sickness/holiday absence.
* Ensuring that chargeable hours targets are established and met.
* Manage performance of newest Client Administrators through a continuous process of objective setting, coaching and assessment.
* Support Client Administration Manager with managing the performance of all other Client Administrators through provision of coaching, assessment and feedback.
* Production of various management reports and forecasts.
* Ability to work as part of a team, with the Client Administrators in immediate team, but also with the other Client Administration Team Leaders in other teams across Assurance

Profile

The ideal Candidate will:

  • Have experience in a similar role
  • Be able to manage a team remotely
  • Be willing to travel occasionally for work

Job Offer

A competitive salary and the chance to work for a globally renowned company.

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