Market Research Administrator
Richmond / SW London
Salary: £25 - 30k per annum
Opportunity to join a highly successful consulting firm operating in the healthcare sector as a key member of the Market Research Team. This role is pivotal to the department’s success and involves the administration of the market research process.
This busy role provides an excellent opportunity to gain first-hand experience of working in a consultancy team and involves:
- Assisting analysts and consultants in the management of the market research process by:
- Locating contact details for clinicians to interview (via internet / database searches)
- Emailing introductory letters to clinicians
- Monitoring responses and initiating follow ups across time zones
- Contacting doctors and / or their secretaries by phone to check receipt of invites and to answer any queries on participation
- Updating project-specific research schedules to track progress
- Managing the ‘research’ diary for consultants on a project basis
- Arranging honoraria payments
- Working with the other administrative staff, to manage office and telephone systems in such a way as to provide a highly professional image to clients and suppliers
- Downloading and collating key information from the internet for use by the analysts
- Occasional transcribing of interviews
The ideal candidate would be:
- Well organised – able to prioritise, follow processes and multitask
- Excellent communicator – able to write strong business prose
- Confident, professional and persuasive telephone manner
- Strong attention to detail / High standards
- A team player with a strong sense of initiative
- Strong internet search, Word and Excel skills
- Experience of audio typing
To apply, please send your CV, together with a covering letter outlining your suitability for the role.